What is a trash valet?
A trash valet is a professional waste porter that picks up bagged trash or garbage that has been placed outside residents’ doors. This personalized trash collection service has become popular in the United States and is most often offered in apartment or condo complexes or other types of multi-family housing units. Valet waste removal services typically provide containers in which residents place their trash bags for pick up. Porters who pick up the trash deposit it in larger dumpsters located on or off the property.
Why do apartments have valet trash service?
Apartment communities and other multi-family housing complexes offer doorstep trash pickup to their residents for several reasons, including:
- convenience (residents don’t have to lug trash up and down the stairs to a dumpster)
- safety (less risk of residents slipping, tripping, and falling on their way to a dumpster)
- security (people no longer have to go to a dump area after dark)
- trash doesn’t pile up outside of dumpsters
- recycling becomes more convenient for residents
- avoids the task of maintaining trash chutes
- discourages tenants from going through other people’s trash
- promotes clean and tidy communities
- having uniformed trash service personnel provides an extra security presence in a community
- doorstep pickup service is viewed as a desirable amenity for most prospective renters
How does valet waste service work?
Usually, it is the property management of an apartment community that offers valet trash services. Sometimes the trash service is included in monthly rent charges; sometimes it is offered as an add-on. The property management company arranges with the valet trash removal service to pick up residents’ trash a certain number of days per week. The industry standard is Sunday-Thursday pickups between 6 and 8 pm. A recycling service is usually offered in conjunction with regular trash pickup.
Larger communities are usually served by several trash porters. Many doorstep trash collection companies collect trash five nights per week. Porters gather bagged and tied trash in leak-proof collection totes or tilt carts. They remove the trash from the building and deposit it in onsite containers or dumpsters. Most companies provide communities with recycling bags and include valet recycling pickups in their service.
Some valet trash companies offer special services and rates to seniors, military personnel, and collegiates in the community. Seniors with mobility issues or vision problems especially appreciate doorstep garbage service; they do not have to go up or down multiple flights of stairs just to throw out their trash.
Waste valet teams serve garden-style apartments, mid-rise apartments, and urban hi-rise apartments. Each style of community comes with its own special needs. For example, in some mid- and high-rise apartments, central corridors are too narrow for the tilt carts used to gather garbage in a ground-level, garden-style community. In tower communities, valet trash staff use smaller collection containers to accomplish the task.
What about pet waste?
The dilemma of pet poop faces all pet owners living in an apartment community. What’s the best way to dispose of waste?
Pet waste management is an auxiliary service offered by some valet trash companies in conjunction with the property managers of a community. Dog poo stations placed in a dog-walking area make it easy for members of a community to clean up after their pets. Pet stations come with bags and a collection receptacle.
Valet trash tips
- Know what items you may not put in a trash bag for collection. People who put inadmissible items in a bag for pickup will find that their trash either does not get collected or they face fines or the rebuke of property managers.
- Do not put bags of trash or junk items outside the container. These will not be picked up and will instead stay in the hallway or on the stoop. Items like furniture, televisions, and bulk trash will not be collected. The valet service operates within specific parameters of allowable items and bag sizes.
- Keep track of pickup days. Not all companies collect trash every day.
- Know what types of bags are acceptable and how to secure them. People living in a garden-style community may find their trash bags ripped open by animals during the night.
- Understand what items are acceptable for recycling pickup. Make sure the appropriate bag or container is used for recycled trash.
- Remember what time of day trash valets will be by to collect your bags.